FinalProject - Luke Setzer OEM 2009 EIN 6227 page 1 of 16...

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Luke Setzer OEM 2009 EIN 6227 page 1 of 16 University of Florida Outreach Engineering Management Program Bringing Stone Age Instruction into the Modern World Luke Setzer OEM 2009 EIN 6227
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Luke Setzer OEM 2009 EIN 6227 page 2 of 16 Executive Summary The University of Florida (UF) Outreach Engineering Management Program (OEMP) currently has a withdrawal rate of nine percent across its five semesters. While this results in a relatively high retention rate of 91%, clearly any rate less than 100% results in the loss of potential revenues and numbers of degrees awarded. This paper will examine the proximate causes of withdrawal, determine root causes, and offer solutions aimed at a 100% retention rate for little to no extra cost for students or UF. Such a high retention rate has the potential to add tens of thousands of dollars per year to the bottom line of the OEMP while helping students to complete the program they started -- all while everyone more greatly enjoys the process. Introduction As currently practiced, the OEMP consists of five semesters of graduate level courses culminating with the earning of a Master of Science degree in Industrial and Systems Engineering on an engineering management track. Each semester consists of one engineering course and one business course. The program initiates a new cohort of students -- up to 56 -- each fall. Candidates applying to the program must earn a satisfactory score on the Graduate Record Examination (GRE) as well as supply proof of other entrance requirements. After admission, cohorts receive pre-work in linear algebra and statistics via hard copy. They must mail hard copy completed packages to the OEMP administrative office several weeks before the first day of the first class. Students do not receive feedback on this pre-work until immediately prior to the start of their respective classes: linear algebra informally graded pre- work comes the first day of Deterministic Methods of Operations Research (DMOR in Semester 1); similarly, statistics informally graded pre-work comes less than a month before the first day of Decision Making under Uncertainty (DMU in Semester 2). During Semester 1, students also receive instructions to purchase and review a basic accounting survey text such as Essentials of Accounting by Robert Anthony and Leslie Breitner to prepare for Financial and Managerial Accounting (FMA in Semester 2). According to the OEM Web site , "The student success rate [91%] is very high. When students withdraw from the program, it is almost always because of impacts from career or family obligations, not because of academic reasons." This observation begs the question: "Why must impacts from career or family obligations lead to withdrawal from OEMP?" More importantly: "What can OEM do to reduce impacts of the OEMP on students' lives so they can meet their career and family demands while concurrently meeting OEM demands?" The remainder of this paper seeks to answer these questions.
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Luke Setzer OEM 2009 EIN 6227
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This note was uploaded on 05/12/2010 for the course EIN 6227 taught by Professor Hartman during the Spring '08 term at University of Florida.

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FinalProject - Luke Setzer OEM 2009 EIN 6227 page 1 of 16...

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