CIS-256_Test_2 - Name: Steven Rampmeyer; CIS-256 CIS-256...

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Name: Steven Rampmeyer; CIS-256 CIS-256 Test on Chapters 5-8 Total Score: x points out of 100 Use what you’ve learned to answer these question by editing this document to add each answer where indicated. Each of your answers should be in the form of one or more well- written paragraphs without spelling or grammar errors. You cannot earn full credit for a poorly written answer. Be sure to phrase all answers in your own words. You cannot earn points by merely quoting the textbook. 1. (5 points for content, 5 points for quality; score: c + q = x ) Discuss the similarities and differences of observing workers and analyzing business documents to determine system requirements. Both methods are effective in gathering information. However, observation can be expensive and the observed employees could alter their behavior if they know they are being observed. Some people become nervous when being watched and make more mistakes; others may work faster or slower and be more careful in their work. Collection of documentation usually has more reliable information but the information may be incomplete. 2. (5 points for content, 5 points for quality; score: c + q = x ) Explain what business process redesign is and how it affects requirements determination. Business Process Reengineering (BPR) is the process of completely changing the way data is handled by the company’s IS. It involves looking for new ways to perform the business process and implementing that change. Many times it is easier and more cost effective to locate and implement a new method than to create a system
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CIS-256_Test_2 - Name: Steven Rampmeyer; CIS-256 CIS-256...

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