M04 Objective Mid-Term Exam_ 10P-Spring 2020-Hardware_Software Support CAFE.pdf

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3/7/2020M04 Objective Mid-Term Exam: 10P-Spring 2020-Hardware/Software Support CAFE1/33M04 Objective Mid-Term ExamDueMar 7 at 11:59pmPoints50Questions60Time LimitNoneAllowed Attempts2InstructionsAttempt HistoryAttemptTimeScoreLATESTAttempt 136 minutes41.25 out of 50Answers will be shown after your last attemptScore for this attempt:41.25out of 50Submitted Mar 7 at 2:38pmThis attempt took 36 minutes.This exam covers Chapters 1 - 9. It is comprised of 60 multiple choice, true false, and matchingquestions. You have 60 minutes to complete the exam (1 minute question). The exam must be taken inone sitting! The exam will automatically submit when the time limit is up. You may take this exam twice.Your highest score will count!Please read each question carefully and completely and select or enter the best response.When you are ready to begin, click the "Take the Quiz" button. Click "Submit" when you are finished.Take the Quiz Again0.84 / 0.84 ptsQuestion 1A technician needs to service a laptop computer that is experiencing anintermittent problem with the display.Which of the following will be most effective at helping the techniciancomplete the work in a timely and efficient manner? (Select TWO).
3/7/2020M04 Objective Mid-Term Exam: 10P-Spring 2020-Hardware/Software Support CAFE
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0.84 / 0.84 ptsQuestion 2What type(s) of port transmits both digital audio and digital video with asingle connector? Select all that apply.
3/7/2020M04 Objective Mid-Term Exam: 10P-Spring 2020-Hardware/Software Support CAFE0 / 0.84 ptsQuestion 3IncorrectIncorrectWhat two different types of firmware may be used on motherboards?
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0.84 / 0.84 ptsQuestion 4A user called to inform you that the laptop she purchased yesterday ismalfunctioning and will not connect to her wireless network. Youpersonally checked to verify that the wireless worked properly before theuser left your office. The user states she rebooted the computer severaltimes but the problem still persists.Which of the following is the first step you should take to assist the user inresolving this issue?Inform the user she will need to return the laptop so you can replace theinternal Wi-Fi card and verify wireless functionality.Have the user press the appropriate function key combination to enablethe wireless radio and then attempt to connect to the wireless network.
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Term
Fall
Professor
N/A
Tags
Personal computer, Wi Fi, Hard disk drive

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