EBTM365_Review Sheet_Exam1

EBTM365_Review Sheet_Exam1 - Principles of Operations...

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Principles of Operations Management - EBTM365 Section 1 Key Topics and Formulas Systems Perspective / Approach Concept of “Value Added” Quantitative Approaches Trade-off Analysis Establishing Priorities (Pareto) What makes systems unique? o Degree of Standardization/Operation Type/Good v. Service Chapter 2 Competitiveness, Strategy and Productivity Define productivity Single factor and multi-factor productivity What can O/M do to affect productivity? Define Competitiveness Factors of Competitiveness Define Strategy Relationship of OM to Mission, Vision, Goals, Tactics Order Qualifiers v. Order Winners Problems 2-1 thru 2-4 Chapter 3 Forecasting Uses of forecasting (2) Common underlying themes What makes a forecast “good” Judgment and opinion methods of forecasting Time series data Demand patterns “behaviors” Naïve Method Moving Average Formula (provided)
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EBTM365_Review Sheet_Exam1 - Principles of Operations...

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