EBTM365_Review Sheet_Exam2

EBTM365_Review Sheet_Exam2 - EBTM 365 Principles of...

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EBTM 365 – Principles of Operations Management Section 2 – Study Bullets Chapter 5 Capacity Planning Define capacity planning Effects of wrong capacity Design Capacity Effective Capacity Efficiency / Utilization Evaluating Alternatives Cost Volume Method (Break Even Analysis) Financial Analysis (Cash Flow, NPV, Payback) Problems 5-2, 3, 4, 6, 9 Chapter 6 – Process Selection and Facility Layout Process types (job shop, batch, repetitive, continuous) Make or Buy decision Automation (pro and con) Service Blueprinting Layout methods (product, process, fixed position, combo, cellular, etc) Line Balancing (minimum and maximum cycle time) Bottlenecks Closeness Ratings (not on exam) Problems 6-1, 2, 3, 4, 5 Chapter 9 – Introduction to Quality Definition of quality Management involvement Dimensions of quality Determinates of quality Service Quality vs. Product Quality Costs of Quality (internal failure,
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EBTM365_Review Sheet_Exam2 - EBTM 365 Principles of...

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