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EBR08 - The European e-Business Report 2008 The impact of...

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The European e-Business Report 2008 The impact of ICT and e-business on firms, sectors and the economy 6 th Synthesis Report of the Sectoral e-Business Watch
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The European e-Business Report 2008 The impact of ICT and e-business on firms, sectors and the economy 6 th Synthesis Report of the Sectoral e-Business Watch
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The Sectoral e-Business Watch The “Sectoral e-Business Watch” (SeBW) studies the adoption, implications and impact of electronic business practices in different sectors of the economy. It continues activities of the preceding “e-Business [email protected] which was launched by the European Commission, DG Enterprise and Industry, in late 2001, to support industrial policy, notably in the fields of competitiveness and innovation. The SeBW is based on a Framework Contract between DG Enterprise and Industry and empirica GmbH, running until the end of 2010. In ICT-related fields, DG Enterprise and Industry has a twofold mission: to enhance the competitiveness of the ICT sector, and to facilitate the efficient uptake of ICT for European enterprises in general. The services of the SeBW contribute to achieving these goals, by supporting informed policy decision-making in these fields. In 2007/08, ten studies on sectors and specific ICT issues have been conducted. This report summarises the main results. The full study reports, and further resources such as brochures, case studies and table reports with more detailed survey data, can be downloaded from the programme’s website ( www. ebusiness-watch.org ). Disclaimer Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use which might be made of the following information. The views expressed are those of the authors and do not necessarily reflect those of the European Commission. Nothing in this report implies or expresses a warranty of any kind. Results and recommendations should be used only as guidelines as part of an overall strategy. For detailed advice on corporate planning, business processes and management, technology integration and legal or tax issues, the services of a professional should be obtained. Imprint This report has been prepared by empirica Gesellschaft für Kommunikations- und Technologieforschung mbH on behalf of the European Commission, Enterprise and Industry Directorate General, in cooperation with Altran Group, Databank spa, DIW Berlin, IDC EMEA, Ipsos, GOPA-Cartermill and Rambøll Management. Editors: Hannes Selhofer, Stefan Lilischkis, Maria Woerndl (empirica), Hasan Alkas (European Commission, DG Enterprise and Industry), Peter O’Donnell Design & Layout: GOPA-Cartermill Copies can be requested, free of charge, from [email protected] . The report is also available in electronic format and can be downloaded from the e-Business Watch website ( www.ebusiness-watch.org ).
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