14 production_quality_management

14 production_quality_management - tutor2u GCSE Business...

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tutor2u GCSE Business Studies Ways to Manage Quality Quality Control The objective of quality control is to ensure each finished product meets the standard set out by the business for a quality product. The traditional method by which a firm tries to achieve this quality standard is by having a separate Quality Control department whose inspectors check the finished items and reject defective or substandard products. This method therefore detects quality problems at the end of the production process before they reach the final customer. The Quality Control department would then try and change an aspect of the production process and procedure, in order to solve quality problems that seem to occur most often. This approach hopefully stops defective products getting to the market place and harming a firm’s reputation but evidence shows that it has limited success at reducing the number of sub standard products being produced and therefore wasting a firm’s resources.
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This note was uploaded on 05/20/2010 for the course BUSINESS 6 Producti taught by Professor N/a during the Spring '10 term at Open Uni..

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14 production_quality_management - tutor2u GCSE Business...

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