summary_ch03 - Summary A team may be defined as a group of...

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Unformatted text preview: Summary A team may be defined as a group of people committed to working towards a common goal, using accepted rules and procedures to undertake identifiable tasks and roles aimed at achieving the goal. An effective team is characterised by a common goal or purpose, clear strategies, appropriate rules and procedures, effective leadership, rewards, and feedback mechanisms. In order to be effective team members, people need a wide range of skills, such as commitment, participation skills and conflict management skills. In many organisations work teams are established by management to deal with particular problems or focus on a specific task. The purpose of the work team needs to be clearly stated and, if possible, related to the mission statement of the company. The work team needs to identify its specific goals and the role of the team in the organisation. Teams operate effectively when basic meeting procedures are followed. The most traditional problem- solving formula uses a step-by-step, analytical format to keep the group on track. It incorporates defining solving formula uses a step-by-step, analytical format to keep the group on track....
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summary_ch03 - Summary A team may be defined as a group of...

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