summary_ch09 - Summary Planning workplace documents Careful...

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Unformatted text preview: Summary Planning workplace documents Careful planning will overcome many of the obstacles to successful business writing. Workplace writing needs to fit the context of your broader interaction with clients and colleagues. Plan your documents to convey your message clearly in terms that represent the reader’s interests. Documents that are clear and complete will be well received by readers and establish your professional credibility. Trust your instincts; if you have doubts about the draft of a document take the time to edit. (Word processing has a clear advantage in assisting with editing and efficiently enabling you to rewrite documents.) Be vigilant in maintaining high ethical standards in all written and verbal business communication; every employee is the face of the company. Letters Letters convey information and reflect your organisation’s image. Contemporary business letters are shorter than they used to be so use subject lines to define your topic and engage the reader’s attention.shorter than they used to be so use subject lines to define your topic and engage the reader’s attention....
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  • Spring '10
  • N/A
  • Business, high ethical standards, documents Careful planning, Contemporary business letters, appropriately persuasive appeal, verbal business communication, Routine reporting records

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summary_ch09 - Summary Planning workplace documents Careful...

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