summary_ch10 - Summary To minimise reader resistance keep...

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Summary To minimise reader resistance keep your report short, make each page attractive to the eye, use diagrams, graphs and pictures to support your information and use language easily understood by your reader. Effective planning is critical and addresses the purpose, audience, scope, and actions needed to produce the document. Remember that your document has to convince the reader—use a persuasive approach when appropriate. Prepare an outline for your document to make sure all key issues are addressed and the ideas are set out logically. Test your document on a colleague, and seek feedback. There are a number of main divisions in a report. Names do vary but the intent remains the same. 1. Introduction. Establishes the reader–writer relationship and outlines the purpose, aims and scope of the report. It also includes authorisation, terms of reference and methodology. 2. Findings. This section presents objective information—gives the facts as a basis for discussion.
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This note was uploaded on 05/20/2010 for the course BUSINESS Communicat taught by Professor N/a during the Spring '10 term at Open Uni..

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