(BUS) Organizational Behavior - Improving Performance & .........

(BUS) Organizational Behavior - Improving Performance & .........

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Organizational Behavior: Improving Performance and Commitment in the Workplace What is Organizational Behavior? 1.1 Organizational behavior is a field of study devoted to understanding and explaining the attitudes and behaviors of individuals and groups in organizations. More simply, it focuses on why individuals and groups in organizations act the way they do. 1.2 The two primary outcomes in organizational behavior are job performance and organizational commitment. A number of factors affect performance and commitment, including individual mechanisms (job satisfaction; stress; motivation; trust, justice, and ethics; learning and decision making), individual characteristics (personality and cultural values, ability), group mechanisms (team characteristics, team processes, leader power and influence, leader styles and behaviors), and organizational mechanisms (organizational structure, organizational culture). 1.3 The effective management of organizational behavior can help a company become more profitable, because good people are a valuable resource. Not only are good people rare, but they are also hard to imitate. They create a history that cannot be bought or copied, they make numerous small decisions that cannot be observed by competitors, and they create socially complex resources such as culture, teamwork, trust, and reputation. Many scientific studies support the relationship between effective organizational behavior and company performance. Good OB policies have been linked to employee productivity, firm profitability, and even firm survival. 1.4 A theory is a collection of assertions, both verbal and symbolic, that specifies how and why variables are related, as well as the conditions in which they should (and should not) be related. Theories about organizational behavior are built from a combination of interviews, observation, research reviews, and reflection. Theories form the beginning point for the scientific method and inspire hypotheses that can be tested with data. 1.5 A correlation is a statistic that expresses the strength of a relationship between two variables (ranging from 0 to ±1). In OB research, a .50 correlation is considered "strong," a .30 correlation is considered "moderate," and a .10 correlation is considered "weak." A meta-analysis summarizes the results of several research studies. It takes the correlations from those research studies and calculates a weighted average to give more weight to studies with larger samples. Job Performance 2.1 Job performance is the set of employee behaviors that contribute to organizational goal accomplishment. Job performance has three dimensions: task performance, citizenship behavior, and counterproductive behavior.
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Organizational Behavior: Improving Performance and Commitment in the Workplace 2.2 Task performance includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. Organizations gather information about relevant task behaviors using job analysis.
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This note was uploaded on 05/20/2010 for the course BUSINESS Book Summa taught by Professor N/a during the Spring '10 term at Open Uni..

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(BUS) Organizational Behavior - Improving Performance & .........

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