Lesson36Mentoring&Coaching

Lesson36Mentoring&am - LESSON 36 MENTORING AND COACHING Training Coaching Mentoring Developing People There are many different training and

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LESSON 36 MENTORING AND COACHING Training, Coaching, Mentoring - Developing People There are many different training and development methods. On-the-job training, informal training, classroom training, internal training courses, external training courses, on-the-job coaching, life-coaching, mentoring, training assignments and tasks, skills training, product training, technical training, behavioural development training, attitudinal training and development, accredited training and learning, distance learning - all part of the training menu, available to use and apply according to individual training needs and organisational training needs. Training is not just found in the classroom - it's anything offering learning and developmental experience. Training and development includes attributes such as: ethics and morality; attitude and behaviour; leadership and determination, as well as skills and knowledge. Development isn't restricted to training - it's anything that helps a person to grow, in ability, skills, confidence, tolerance, commitment, initiative, inter-personal skills, understanding, self-control, motivation , and more. All supervisors and managers should enable and provide training and development for their people - training develops people, it improves performance, raises morale; training and developing people increases the health and effectiveness of the organization, and the productivity of the business. The leader's ethics and behaviour set the standard for their people's, which determines how productively they use their skills and knowledge. Training is nothing without the motivation to apply it effectively. A strong capability to plan and manage skills training, the acquisition of knowledge, and the development of motivation and attitude, largely determines how well people perform in their jobs. Training is essential for the organisation. It helps improve quality, customer satisfaction, productivity, morale, management succession, business development and profitability. Training planning and training itself is a step-by-step process – Training ('Induction Training') is especially important for new starters. Good induction training ensures new starters are retained, and then settled in quickly and happily to a productive role. Induction training is more than skills training. It's about the basics that seasoned employees all take for granted: what the shifts are; where the notice-board is; what's the routine for holidays, sickness; where's the canteen; what's the dress code; where the toilets are. New employees also need to understand the organisation's mission, goals and philosophy; personnel practices, health and safety rules, and of course the job they're required to do, with clear methods, timescales and expectations. Managers must ensure induction training is properly planned - an induction training plan
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This note was uploaded on 05/20/2010 for the course BUSINESS Management taught by Professor N/a during the Spring '10 term at Open Uni..

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Lesson36Mentoring&am - LESSON 36 MENTORING AND COACHING Training Coaching Mentoring Developing People There are many different training and

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