Lesson03TutorialLesson

Lesson03TutorialLesson - Lesson:-03 TUTORIAL LESSON We have...

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Lesson:-03 TUTORIAL LESSON We have now understood the nature, scope and process of management and its evolution and different thoughts. In order to make our understanding clearer let us discuss a case study today. The case we shall look at presents us with lot of scope for creativity. So let us form a group of five and discuss the case for 20 minutes. Then each group will present its views one after the other. Here is your case. CASE STUDY Deepak Mathur , the founder and chairperson of Airway Express , has been hailed in his attempt to build a more humane organisation. But his leadership style was changing as the organisation grew. Managers at Airway Express had a distinct managerial style: hard- working, but giving employees a great deal of freedom. All employees are expected to carry out a great variety of tasks. Thus, pilots help out in handling the baggage. Even top executives rotate from job to job to learn the major aspects of the business. Fulltime employees must buy stock in the company, although they receive a large discount. After the company expanded and experienced its first losses, its emphasis on participative
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This note was uploaded on 05/20/2010 for the course BUSINESS Organizati taught by Professor N/a during the Spring '10 term at Open Uni..

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Lesson03TutorialLesson - Lesson:-03 TUTORIAL LESSON We have...

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