IE 398 Recitation-9 - 07.05.2010 IE 398 Systems Thinking...

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07.05.2010 IE 398 Systems Thinking Spring 2010 Recitation 9 Creating an Information System in an Acute Hospital National Health Service (NHS) is a very large health service provider. It has very wide spectrum and is heavily involved in expertise and variety of services. NHS attempts to improve its efficiency and effectiveness by introducing the “ internal market ” concept in 90’s. District authorities act as purchasers of health services from autonomous Trusts. This was part of a short-lived attempt to create an inter nal market within the NHS via annual contracts for an agreed sum of money. (The purchaser/provider split has remained.) So, Trusts had to think more seriously about their information systems as quality, timeliness and costs matter. Acute hospitals are large teaching organizations of NHS to deliver a range of services to patients, referred to it by GP’s, or entering to it as result of accidents and emergencies. They develop services and match them to their capabilities in time. In the early 1990s the Royal Victoria Infirmary in Newcastle, a large acute hospital, and
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This note was uploaded on 05/23/2010 for the course IE 398 taught by Professor T during the Spring '10 term at Middle East Technical University.

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IE 398 Recitation-9 - 07.05.2010 IE 398 Systems Thinking...

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