darden - Generic Benchmarking Worksheet Task A:...

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Generic Benchmarking Worksheet Task A: Problem/Opportunity Statement Instructions for Task A: In the Response row, write out the problem/opportunity statements for the scenario for each of the team members. Response to Task A: Alternate dispute resolution (ADR) as an alterative to the judicial system for settling employee disputes as more companies look for ways to settle disputes. ADR has obvious advantages and disadvantages for both employers and employees. Generic Benchmarking—The purpose of generic benchmarking is to identify potential solutions to the problem statements defined in Task A. You will do this by looking at how companies in other industries have dealt with similar issues. Task B1: Generic Benchmarking: Topics Instructions for Task B1: In the Response row, identify the topics for which you need information in order to identify potential solutions to the problems identified in Task A. In the Response row, list three to five topics that you will research in peer- reviewed journals, on Web sites, and in popular publications such as magazines and newspapers. In the Response row, provide a justification for each topic. Response to Task B1: A high-quality first rate Alternate Dispute Resolution program seeks to discover the best possible results and outcomes for all parties while saving time and money and preserving relationships. The best-designed ADR programs are those that are fair and impartial. The least effective ADR agendas tend to be inequitable and unjust as well as perpetuate the imbalance and bargaining power discrepancy frequently found in employer-employee
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This note was uploaded on 05/25/2010 for the course BUS 530 taught by Professor Lee during the Spring '10 term at Acadia.

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darden - Generic Benchmarking Worksheet Task A:...

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