Info Technology Unit 7 - Unit 7 : Service Design - Part 3 -...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Unit 7 : Service Design - Part 3 - Quiz 1.  What activity influences user and customer usage for IT services and manages the impact on IT  resources? (Points :10)        Baselining         Demand Management         Trend Analysis         Application Sizing  2.  Who is ultimately responsible for information security policy and data? (Points :10)        Security Manager         Executive Management         Middle Management         IT Operations  3.  What activity estimates the resource requirements to support a proposed change to an existing service  or the implementation of a new service, to ensure that it meets its required service levels? (Points :10)        Trending         Modeling         Demand Management         Application Sizing  4.  Where is all capacity reporting and performance data captured? (Points :10)        CMDB 
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 05/26/2010 for the course TECH 5350 taught by Professor Hernandez during the Spring '10 term at University of Arkansas for Medical Sciences.

Page1 / 3

Info Technology Unit 7 - Unit 7 : Service Design - Part 3 -...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online