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643 ENGLISH 208
W008 R", Time: 2 hours NAME: Section: GENERAL DIRECTIONS: l. The memo for Part I and the letter for Part II should be on separate pages. Use
the attached papers. 2. The following criteria will be considered in evaluating your bad—news
memo and persuasive letter: a. Content
b. Indirect organizational plan c. Format
(1. Style and tone
e. Language and Mechanics Part I: Bad-News Memo (50%) Directions: Write a bad-news memo using the indirect approach on one of the
following situations. Invent any information you need. Make sure you use appropriate
business style and tone and memo format. 1. Each spring semester, the Student Affairs Ofﬁce organizes its annual Outdoors
activities on campus at AUB. Recently, some faculty members have complained to the
administration about the noise during the preparation for this event and have requested
that these activities be organized off campus. As the dean of Student Affairs, write a bad-
news announcement in memo format to the representatives of the clubs on campus,
informing them that Outdoors has been postponed to the summer and that such activities would take place off campus in the future. 2. You are the HR manager at City Mall/ABC Achraﬁeh. Because of the increase in
prices on the local market, your employees have written a petition requesting a 15%
salary increase. Even though it has been reported that prices of products have increased
as much as 30%, you cannot raise salaries because your business is barely keeping aﬂoat.
Write a memo in which you inform your employees of your intention to keep salaries as they are. Part II: Persuasive Letter (50%) Directions: Write a persuasive letter using the indirect approach on g; of the
following situations. Include all the required parts of a letter (a letterhead, inside address,
date, and so on). Invent any information you need. Make sure you use appropriate
business style and tone and letter format. 1. You are the president of Ailgreen, an NGO whose main mission is to help keep
Lebanon green. Your campaign for this year involves planting one million trees all over
the country and you need many volunteers. You decide to approach private ﬁrms and
request from their administrations to encourage their employees to participate in this
activity during the weekend considering it a complimentary community service. One of
the ﬁrms you approach is Byblos Bank. Write a persuasive letter to Mr. Shadi Tohme,
the manager of the bank, explaining the goal of the campaign and requesting help. 2. Every year, there are a number of events that are organized by the administration and
usually scheduled towards the end of the spring semester. One of these events is the
annual job fair that draws reputable local and international ﬁrms to AUB campus. As the
president of Opportunities, 3 regional engineering ﬁrm, you take a special interest in this
fair because you usually recruit young engineers for your projects in the Arab World.
However, you ﬁnd that the timing of the fair is inappropriate because it coincides with
students’ preparation for their ﬁnal exams. Write a persuasive letter to Dr. Mariam
Ghandour, the Director of Career and Placement services at AUB, requesting she delay
the job fair to the beginning of the spring semester. ...
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This note was uploaded on 05/29/2010 for the course ENGLISH english taught by Professor Her during the Spring '10 term at American University of Beirut.
- Spring '10