Club IT 3 - 1 Club IT, Part 3 Jade Anderson University of...

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1 Club IT, Part 3 Jade Anderson University of Phoenix
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2 Club IT, Part 3 Club IT is a place of fun and relaxation. The owners of Club IT are Ruben and Lisa. They have a full staff that includes an assistant manager, four bartenders, six servers, two stewards, two cooks, and four security people. Club IT provides it’s customers with both food and beverage services along with one of a kind Club IT merchandise that can be purchased inside the club. Club IT is essentially a club that has a wonderful caring staff that is happy to fulfill the needs of it’s customers. Club IT is devoted to offering a wide variety of music and food. The atmosphere of Club IT drips with fun, laughter, and relaxation. It is a great place to come to after a long days work. The owners of Club IT worked really hard at the remodel of this club. For the future of this club and potentially some sister clubs, the owners will have to reevaluate their Information Technology. First, the club will have to implement a point of sale Enterprise Resource Planning (ERP) system. This system will take all of the daily processes of the club and centralize all of that information into one place. The system that is in place presently and Club IT cannot keep track of inventory or food supplies. Club IT is run manually and is really costing the company a great deal of time. The paperwork alone takes and enormous amount of time to shift through. The ERP system will also allow the staff to do orders via computer from the club out front to the back kitchen. This will take some off the running back and forth off of the wait staff and also help to keep the orders accurate. Taking inventory would be more accurate and also quicker with the new system. Supplies could be ordered on time to prevent shortages. Another
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3 important change would be the company’s web site. It needs to be updated and more user friendly. It also needs to give them access to tickets and other merchandise via web site purchase. Club IT’s website is not user friendly. The website should be organized to be able to sell merchandise and club event ticket. If the website is updated with easy access for the club’s customers, this will increase sales and make their customers happy. Customers look for an easy way to get what they need. To be able to purchase tickets online, will guarantee a repeat customer to shop online again. I suggest hiring an outside web designer to customize a website to suit their needs to increase profit. Club IT wants to expand. To keep this organization moving forward and ensure that it keeps expanding they need to expand with it in regards to information technology. According to Saffo (2005) “To do that, they must achieve the short term, especially getting data electronic, for that will allow them to innovate and improve in countless directions. Working in their favor is the current state of the world, a "perfect storm" of conditions making this transformation imperative: skyrocketing costs, unprecedented national attention and consumer/employer demands.” What
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Club IT 3 - 1 Club IT, Part 3 Jade Anderson University of...

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