BCommManagers_15.pptx - Business Communication Skills for...

Business Communication
Skills for Managers
Module 15: Recruiting and Selecting New Employees

Finding Qualified Job Applicants

Writing a Job Advertisement
Company Brand: a quality or feature of something that
evokes interest, liking, or desire
•
Clarify corporate culture, understand market position,
set performance expectations
Job Analysis: must know what job entails, done with help
of Industrial and Organizational psychologists
•
Task-oriented approach: how frequently task is
performed, difficulty, importance
•
Job specification: knowledge, skills, abilities are
identified
Selling the job: must make an emotional connection,

Finding Potential Employees
Job candidates search for jobs by managing points of
contact, job boards, social media, and live events
Advertising in newspapers and trade publications are
effective, sites such as Indeed, Monster, CareerBuilder
Consider candidates suggested by employees, work
through “head hunters”
Three caveats to be aware of with regards to employee
referral

Bias and Protections in Hiring
Equal opportunity should be core company policy:
reflects awareness of demographic and socio-cultural
trends
Equal employment is the law: illegal to hire, compensate,
schedule, promote, or fire based on reasons unrelated to
performance
Unless membership in a group directly affects potential
job performance, decision based on group membership is
discriminatory