Communications and Leadership - Communications Team Efforts...

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Communications Team Efforts and Leadership
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Functions of Management Source: Management a Programmed Approach with Cases and Applications by Kazmier (McGraw Hill, 1980). Planning What? Where? When? How? Organizing – Who is to do what? Directing – Getting people to want to work Directing Getting people to want to work willingly Controlling Following up and remedial action Controlling – Following up and remedial action
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Planning Comes first What are the objectives or goals? What are the necessary policies, procedures, and methods? Policies are general guidelines for decision making Procedures are steps to be followed Methods specify how to perform steps of procedures
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Organizing How are activities to be grouped? Departmentation is the grouping of activities Span of management is the number of employees that can be supervised effectively by one person What are the authority relationships? Centralized versus decentralized authority What are the formal communications channels? Tend to reflect authority relationships
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Communication Models – l d l d Decentralized versus Centralized John John Mary Richard Richard Mary Roger Susan Susan Roger
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Matrix Organization Department Project 1 Project 2 Project 3 Project 4 Transportation John Tom Structures Richard Robert Geotech Peter Marty Ann Waste Management Susan Water Mary Mark Resources
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Directing How are the efforts of subordinates to be guided and supervised? Motivation and morale very important Communications very important
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Controlling How is performance to be evaluated? Steps: Set standards Compare results to the standards Take corrective action Control devices Budgets – money Schedule – time (CPM, PERT) P R t Progress Reports Strategic control points should be defined in the schedule
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Motivation and Communications from Managing People for Project Success B C l d S i h ( N d By Culp and Smith (van Nostrand Reihold, 1992)
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