Organizational culture can be defined as the underlying values, beliefs, and principles
that serve as a foundation for an organization's management system as well as the set of
management practices and behaviors that both exemplify and reinforce those basic
principles. To create this foundation, an organization must promote an overall positive
culture. Technology plays an important role in the creation, stability, and longevity of a
successful environment in and around any organization. Foster (2002) suggests a few
examples for promoting positive culture in the workplace, which helps to deter the
misuse of technology such as, the internet:
1. Reward Productivity
All employees want to feel as if their work truly matters in the big picture. They want a
sense of purpose for their job and to know that they are making a difference to the
company's bottom line. When employees do not feel this kind of job satisfaction, they
quickly become disgruntled and resort to non-productive work habits, such as misusing
In order to combat this challenge, reward your employees for their productivity while
instilling a sense of teamwork in the office. One way to accomplish this is by measuring
each department's production and posting the results in charts and graphs. Update the
chart either daily or weekly so employees can track their progress. When you do this, be
sure to create one chart or graph per department, not employee. The idea is to foster a
team environment, not one-to-one competition. As each individual department's
productivity increases, they will feel proud to see their productivity "written on the wall"
in your charts.
Though many times this is not necessary, you may also choose to reward the employees
with salary bonuses, paid time off, department luncheons, or any other way to show your
appreciation. Ask them what they would enjoy most, and pay attention to their responses.
You do not have to agree to give them what they ask for, just be willing to listen. The
more you show your employees that you value them and their contributions, the more
positive your organizational culture becomes and the less apt your employees will be to
misuse their time online.
2. Encourage Training and Goal Setting
The more knowledge your employees have about their job, the more willing they are to
put that knowledge to work. If your employees are opting to surf the net for recreational
use rather than complete their job duties, determine whether or not they have the
necessary skills to complete the tasks at hand. Sometimes employees are reluctant to
admit their shortcomings for fear of being let go. Instead they choose to "look busy" in
order to please the boss. The "flip-side" of this is that the employees may actually be
bored, feeling a severe lack of challenge. In this case, you would want to find a way to
help them feel more challenged, allow them to suggest tasks they feel they could perform
to serve the organization's needs.