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Unformatted text preview: -denial-unifying topics-postponement: ex - “have to be somewhere, talk about it later”-formal rules-controlling the process ( argues how to argue)-2. Conflict Accommodation: -goal: let the other have his/her way-shows concern about others feelings-accommodating tactics: openly giving in, passive agreement-3. Passive Aggression:-Keep thoughts to yourself (not encouraging argument)-sent subtle, indirect negative messages-4. Competition: -goal: i win and you lose-concerned with themself-tactics: assertiveness, direct aggression, presumptive attribution (say something in order to upset the other person), ultimatum-5. Compromise:-goal: both gain something-trade off: lose something too-tactics: restating position instead of needs, experimental integregation-6. Collaboration:-goal: potential win/win-flexible goal perspective-tactics, description, high disclosure, showing empathy versus needs....
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This note was uploaded on 06/07/2010 for the course COMM 1 taught by Professor Mullin during the Fall '07 term at UCSB.
- Fall '07