Comm1_10-27

Comm1_10-27 - Comm. 1 10/27 Interpersonal Conflict...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Comm. 1 10/27 Interpersonal Conflict (continued) Conflict styles: - Avoidance - Accommodation - Passive aggression - Competition - Compromise - Collaboration Managing Conflict (things that heat up/break down conflict) - Tactics that tend to escalate conflict; things that make people angrier or potentially more heated o Labeling/name calling—you “one-up” the person and you are personally attacking them o Threats—you can’t just give someone an “either/or” in that delivery o Issue expansion (opposite of “gunny sacking”—bottling it all up)—getting all the things out that you’ve never mentioned before. o Coalition formation: trying to get coalitions of people on your side, though they’re actually not involved at all; basically trying to unify people against the “other side”. This doesn’t make people see your side any better, they might even be more upset o Breaking relational rules—when you reach certain stages in relationships you develop idioms etc; you develop a “relationship culture”. There are always
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 2

Comm1_10-27 - Comm. 1 10/27 Interpersonal Conflict...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online