Organizational Culture1

Organizational Culture1 - Organizational Culture...

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Organizational Culture
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Experiencing Organizational “Culture” Even classrooms have a culture of their own and no two are alike! > Think over the many classes you’ve had as part of your college curriculum. How have the classroom cultures differed?
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If you walked into a bank to see vibrant, modern, abstract art on the walls and big, bright blue balls in the waiting area for customers to sit on (or throw!) plus games to play while you’re waiting -- what would you infer about the culture? - How would the employees be dressed ? - What type of music would be playing? - How would you expect your interaction with the teller to be different from other banks? THESE ARE CULTURAL SIGNS OR CUES!!! THESE ARE CULTURAL SIGNS OR CUES!!! Organizational Culture Scenario
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What Is Organizational Culture? Characteristics: 1. Innovation and risk taking 2. Attention to detail 3. Outcome orientation 4. People orientation 5. Team orientation 6. Aggressiveness 7. Stability Organizational Culture A “socially constructed reality”  created from common  perceptions held by the  organization’s members; a  system of shared meaning. > Often considered the  “personality” of an  organization. > Affects all stakeholders in  the OB Model:  Individual,   Groups, Organization.
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Culture Characteristics: A matter of degree Innovation/Risk-Taking : Includes being creative and extending boundaries Attention to Detail : Level of expected precision, analysis, and detail in work activities Outcome Orientation : Focusing on the end result OR the process to get to the end result (“Ends-Means Chain”) People Orientation : Includes considering the effects of management decisions on employees and other stakeholders Team Orientation : Organizing work activities around teams, rather than individuals Aggressiveness : Dimension of acceptable behavior from aggressive and competitive TO easygoing and cooperative Stability : Whether work activities emphasize the status quo or growth
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How Organizational Cultures Have an Impact on Performance and Satisfaction E X H I B I T 17–6
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Do Organizations Have Uniform or Congruent Cultures?
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