Class1 - COMM 399 Logistics and Operations Management 1 Getting to know each other x Getting to know me Hangjun(Gavin Yang E-mail

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1 COMM 399: Logistics and Operations Management
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2 Getting to know each other Getting to know me: Hangjun (Gavin) Yang » E-mail: [email protected] » Office: HA 373E » Office hours: Getting to know you: Please bring a “ name tent Please submit a one-page summary of yourself, including your name, student number, email address, your major, a picture of yourself, your interests, and your expectations of the course, etc. Due next class.
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3 Course Materials Required materials: Syllabus (posted on course website: www.vista.ubc.ca ) Class notes (posted on course website) many originally based on class notes by Prof. Harish Krishnan Course pack (buy from Duplication Service Centre) Recommended materials: Textbook: Operations and Supply Management by Jacobs, Chase, and Aquilano (12 th edition, Irwin / McGraw-Hill), or Management for Competitive Advantage by Chase, Jacobs, and Aquilano (11 th edition, Irwin / McGraw-Hill). Required/Recommended readings posted via website
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4 Grading Class Participation 10% Individual Assignments 20% 2 Problem Sets: 5% Each 2 Mini-Cases: 5% Each Group Project 20% Project Proposal 2% Project Presentation 6% Project Report 12% Midterm Exam 20% Final Exam 30% 100%
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5 Important Dates Group Project (6 – 7 members per group) Finalize groups (on WebCT Vista) by Monday, May 17. Midterm Exam: Monday, May 31, 1:00-3:30pm (In Class) Final Exam: Friday, June 18, 1:00-4:00pm, CHEM 200
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6 Goals for the Course Understand key operations management concepts Learn new tools Get ready to apply concepts and tools to improve the performance of business ! Enjoy the course!
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7 COMM 399: Logistics and Operations Management Class 1: Introduction to Operations Management and Process Analysis
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8 Learning Objectives for Class 1 What is operations? Why study operations? Introduction to the “process perspective”
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What is Operations? Delivering value by the proper execution of strategic goals Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan “When companies fail to deliver on their promise, the most frequent explanation is that the … strategy was wrong. But the strategy is … not often the cause. Strategies fail most often because they are not executed well.” Three Key Points of Execution 1. Execution is a discipline, and integral to strategy 2. Execution is the major job of the business leader 3. Execution must be a core element of an organization’s culture 9
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Execution: Transform Inputs Into Outputs 10 BUY MAKE/  CREA TE SELL Inputs Output s Inputs Capital Materials Equipme nt Facilities Labor Knowledg e Time Transformati on Buy Make/ Create Sell Move Outputs Products Services
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MARKETING PURCHASING HUMAN  RESOURCES FINANCE 11 Input  Product  Markets Output  Product  Markets Capital  Markets Labor  Markets
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This note was uploaded on 06/08/2010 for the course COMM 296 taught by Professor Dasgupta during the Winter '08 term at The University of British Columbia.

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Class1 - COMM 399 Logistics and Operations Management 1 Getting to know each other x Getting to know me Hangjun(Gavin Yang E-mail

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