Class9 - Operations Management Class 1: Class 2: Class 3...

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1 Operations Management Class 1: Introduction to OM and Process Analysis Class 2: Process Analysis Class 3 and 4: Process Analysis Continued Class 5 and 6: Variability in Processes Class 7: Forecasting Class 8: Quality Management, JIT, MRP, and ERP Class 9: Project Management
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Learning Objectives Basic project management concepts Introduce tools available to manage projects including the critical path method (CPM) 2
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What is a project? A set of related tasks or activities , directed towards some major output and requiring a significant period of time to perform Projects are often thought off as one time occurrences, but projects are often repeated with slight modifications
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4 Examples Construction: new plant or warehouse (implementing capacity, location and layout decisions), new international airport terminal New product development (new car model, Windows) Implementing a new IT system Unique service activities 2010 Vancouver Winter Olympics A museum exhibition
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Example: Airbus 380 5
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6 Example: Airbus 380 After years of research, Airbus decided to proceed with the “Airbus 3XX project” in 1999 Final budget: € 12 billion Unveiled on January 18, 2005 Maiden flight April 27, 2005 Commercial flights scheduled to begin in 2006 after 15 months of testing
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7 Example: Airbus 380 A380 was plagued by a series of delays First delay in June 2005 -- delivery slips by 6 months Second delay in June 2006 – another 6-7 months » announcement caused a 26% drop in the share price » led to the departure of top management Third delay announced in October 2006 First commercial flight on October 25, 2007 Airbus suffered huge losses as a result
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One-of-a- kind or Few Low volume Many  products High volume Standard  products Very High  Volume Commodity  products Project Job shop Commercia l Printer Batch shop Heavy Equipment Flow Shop  or Assembly  Line Automobile Assembly Continuous  Flow Sugar  Refinery Product-Process Matrix 8 Product Characteristics Lost Sales (Opportunity  Cost) Low Utilization (High Capital  Cost) A project is  a process
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Why study project management?
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This note was uploaded on 06/08/2010 for the course COMM 296 taught by Professor Dasgupta during the Winter '08 term at The University of British Columbia.

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Class9 - Operations Management Class 1: Class 2: Class 3...

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