MGT 110 Fall 2009 Study Guide

MGT 110 Fall 2009 Study Guide - MGT 110 Fall 2009 Concept...

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MGT 110 Fall 2009 Concept List for Cumulative Portion of the Final Exam 1. Managerial Functions 2. Managerial Skills 3. Scientific Management- emphasizes careful selection and training of workers and supervisory support, Frederick Taylor. BASIC PRINCIPLES- Study jobs and determines the “best” way to do them. Gather detailed time and motion information. Try different methods to see which is best. 4. Theory X & Y- X= people dislike work, lack ambition, must be coerced or threatened to work, resist change, prefer to be directed. Y= work is a natural activity, willing to work, committed people are capable of self-direction, become committed to org goals if they are rewarded, people can learn to accept and seek responsibility, imaginative and creative 5. Big 5 Personality Factors- extraversion- degree to which an individual is outgoing and derives energy from being around other people; conscientiousness- degree to which an individual focuses on goals and works toward them in a disciplined way; agreeableness- degree to which an individual is easygoing and tolerant; emotional stability- degree to which an individual easily handles stressful situations and heavy demands. Openness to experience- degree to which an individual seeks new experiences and thinks creatively about the future 6. Locus of Control- degree to which an individual attributes control of events to self or external factors 7. General Mental Ability- 8. Emotional Intelligence- ability to accurately appraise one’s own and other’s emotions, effectively regulate one’s own and other’s emotions, and use emotion to motivate, plan and achieve . 9. Types of Work Groups - formal- groups to which members are formally assigned; informal- groups formed spontaneously by people who share interests, values, or identities; identity- groups based on the social identities of members; virtual- teams in which members work together but are separated by time, distance, or organizational structure. 10. Group Norms- rules or standards, that regulate the team’s behavior 11. Punctuated Equilibrium Model- a model of group development that suggests that groups do not go through linear stages but that group formation depends on the task at hand and the deadlines for that task 12. Group Roles- expectations shared by group members about who is to perform what types of tasks and under what conditions 13. Group Cohesiveness- members’ attraction to the team, interpersonal/ task cohesion. Cohesive teams are likely to have the highest performance when there is task cohesion. 14. Dysfunctional Group Processes-
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This note was uploaded on 06/12/2010 for the course MGT 110 taught by Professor Sanchez during the Fall '09 term at CSU Fresno.

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MGT 110 Fall 2009 Study Guide - MGT 110 Fall 2009 Concept...

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