BUS503Mod2Case RiveraJ

BUS503Mod2Case RiveraJ - TOURO UNIVERSITY INTERNATIONAL...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
TOURO UNIVERSITY INTERNATIONAL JAVIER E. RIVERA CAMACHO BUS 503 MODULED 2 CASE ASSIGNMENT
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Introduction IBM, a leader in computer system has been losing its foothold to other industry companies, like Dell, which have developed better cost savings processes. IBM was not in a position to compete with such processes (Hamm 2005). In order to escape from the computer industry dead end before it’s too late, CEO Samuel J. Palmisano refocused IBM’s resources to a new direction. This direction was the business service industry: consulting and outsourcing. In order to accomplish this highly ambitious agenda Mr. Palmisano focused on certain issues related to this transformation. These issues involved the organization departmental integration, human resources capabilities, available and potential opportunities, and promote his strategy. Although IBM did not leave the computer industry as a whole it certainly went through a radical change, which might still continue, on its historical business model and operations. Tushman-O’Reilly Congruence Model To analyze the changes implemented by Palmisano, the Tushman-O’Reilly Congruence Model will be the method utilized. It is simple and identifies important factors, based on four building blocks related to an organizational change (critical factors, culture, formal organizations, and people). Figure 1 shows the factors identified during the analysis and how they connect in relation to each other.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 06/13/2010 for the course BUS 503 taught by Professor Na during the Spring '10 term at Touro CA.

Page1 / 6

BUS503Mod2Case RiveraJ - TOURO UNIVERSITY INTERNATIONAL...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online