MG665-2009 Lesson 7 Assn3

MG665-2009 Lesson 7 Assn3 - 25 Jan 2009 Lesson 7, Assn 3...

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25 Jan 2009 Lesson 7, Assn 3 Case Exercise for “ The E-Mail Encounter” Answer the following questions concerning the case "The E-Mail Encounter." Your response should be both thorough and succinct; be sure to use correct spelling and grammar. 1. How does communicating by E-mail vary from telephone conversations or talking personally? E-mail’s speed and ease of use does not make it a replacement for oral communication, or even written communication. There is often an impersonal boundary due to the minimal effort required to send an e- mail, versus scheduling a meeting, picking up a phone, or writing a signed letter. Human emotions are best kept at a distance as tone and subtleties may be misunderstood by a reader. Oral communication, face to face, with all of its nuances is superior in terms of getting a message across clearly. When speaking in person there is instant feedback to what is being said due to facial expressions; when e- mailing the initial reactions are lost, and the message itself is handicapped by the medium. Of course that is not to say E-mail does not have its use at times.
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MG665-2009 Lesson 7 Assn3 - 25 Jan 2009 Lesson 7, Assn 3...

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