CMN 003 Study Guide Answers

CMN 003 Study Guide Answers - 1 CMN 003 FINAL TEXT Study...

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1 CMN 003 FINAL TEXT Study Guide 2 CHAPTER SIX: LISTENING ACTIVITY 1.) WHAT IS INVOLVED IN THE PROCESS OF LISTENING? (188) -Listening involves receiving, attending to, understanding, responding to, and recalling sounds and visual images during interpersonal encounters. 2.) GENERALLY, WHAT IS INVOLVED IN THE PROCESSES OF RECEIVING, ATTENDING, UNDERSTANDING, RESPONDING, AND RECALLING? IN OTHER WORDS, WHAT ARE THE KEY TASKS FOR EACH OF THESE STAGES OF LISTENING? (188-196) a.) Receiving- as she talks, you listen to her words as well as observe her behavior. As you observe your friend, light reflects h 3.) WHAT ARE MENTAL BRACKETING (192), BACK-CHANNEL CUES (193), AND FEEDBACK (193)? 4.) WHAT IS PARAPHRASING AND WHAT DOES IT HELP TO DO? (194) 5.) WHAT ARE MNEMONICS AND THE BIZARRENESS EFFECT? HOW DO THEY HELP WITH RECALL? 6.) GENERALLY, WHAT ARE THE FIVE PURPOSES FOR LISTENING? (199-200) 7.) WHAT IS A "LISTENING STYLE?" (202) AND WHAT ARE THE FOUR LISTENING STYLES? HOW DO THEY COMPARE AND CONTRAST? (202-203) 8.) WHAT ARE THE TWO LISTENING STYLES MOST ASSOCIATED WITH MALES AND FEMALES AND THE UNITED STATES? (205) 9.) WHAT ARE THE VARIOUS FORMS OF INEFFECTIVE LISTENING AND WHAT'S PROBLEMATIC ABOUT EACH ONE OF THEM? (207-212) 10.) WHAT IS THE "GIFT OF ACTIVE LISTENING?" (213) CHAPTER NINE: MANAGING CONFLICT AND POWER 11.) WHAT IS THE DEFINITION OF CONFLICT? (296) WHAT ARE THE DIFFERENT TYPES OF CONFLICT AND WHAT DOES EACH OF THEM ENTAIL? (CHART ON 296) 12.) WHAT IS THE DEFINITION OF POWER AND HOW IS IT RELATED TO CONFLICT? (299) WHAT ARE THE FOUR DEFINING CHARACTERISTICS OF POWER? (299-301) 13.) WHAT IS "POWER CURRENCY" AND WHAT ARE THE SIX POWER CURRENCIES? (301-302) 14.) WHAT IS THE DIFFERENCE BETWEEN SYMMETRICAL RELATIONSHIPS AND COMPLEMENTARY RELATIONSHIPS? (300) 15.) WHAT ARE THE DIFFERENCES BETWEEN HIGH-POWER DISTANCE COUNTRIES AND LOW POWER-DISTANCE COUNTRIES? (302-303) 16.) WHAT WAS SAID ABOUT POWER AND GENDER? (304-305)
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2 17.) WHAT IS "SKIRTING" AND "SNIPING" AND HOW ARE THEY RELATED TO CONFLICT AVOIDANCE? WHAT ARE "CUMULATIVE ANNOYANCE" AND PSEUDO CONFLICT" AND HOW DO THEY RESULT FROM CONFLICT AVOIDANCE? (306-307) 18.) WHAT HAPPENS WHEN PEOPLE MANAGE CONFLICT COMPETITIVELY? WHAT ARE ESCALATION, SUDDEN DEATH STATEMENTS, AND DIRTY SECRETS? (309-310) 19.) WHAT ARE THE KEY ADVANTAGES TO BEING COOPERATIVE IN A CONFLICT? (311) 20.) WHAT DOES THE AUTHOR SAY ABOUT CONFLICT AND VIOLENCE? WHAT DOES HE SAY ABOUT THE SIMILARITIES AND DIFFERENCES BETWEEN MALES AND FEMALES AND CONFLICT AND VIOLENCE? (314-315) 21.) WHAT DO THE FOLLOWING SHORT-TERM CONFLICT RESOLUTIONS MEAN: DOMINATION, COMPROMISE, INTEGRATIVE AGREEMENTS, AND STRUCTURAL IMPROVEMENTS? (316-317) 23.) WHAT IS THE DEMAND-WITHDRAW PATTERN AND HOW DOES IT RELATE TO CONFLICT AND GENDER? (320) CHAPTER TEN: RELATIONSHIPS WITH ROMANTIC PARTNERS 23.) ACCORDING TO THE OPENING QUOTE OF THE CHAPTER, FOR WHAT ARE ROMANTIC RELATIONSHIPS CONSIDERED TO BE ESSENTIAL? (332) 24.) WHAT ARE THE QUALITIES ASSOCIATED WITH LIKING AND LOVING? (332-333)
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This note was uploaded on 06/15/2010 for the course CMN CMN003 taught by Professor Virginiahamilton during the Spring '10 term at UC Davis.

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CMN 003 Study Guide Answers - 1 CMN 003 FINAL TEXT Study...

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