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CMN_135_study_guide_exam_1

CMN_135_study_guide_exam_1 - 1 CMN 135study guide exam 1...

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1 CMN 135—study guide exam 1 Note: This study guide only covers reading material. If an assigned chapter is not on the study guide, it will not be on the exam (e.g., chapter 3 is assigned reading but will not be included on the exam). Use general guidelines for studying lecture material. Chapter 1 How much of our meaning derives from nonverbal behavior? -Research suggests that approximately 60-65% of social meaning derived from nonverbal behaviors. pg 4 When do we rely more heavily on verbal messages for meaning? -Studies show that adults often interpret messages by relying more on nonverbal than vernal cues . People also rely more on nonverbal than verbal communication to send positive and negative messages to relational partners, such as spouses, family members, or best friends. Verbal messages usually account for most of the meaning when people are interpreting factual or persuasive messages. pg 4-5 Why are nonverbal messages seen as more believable? -It is seem as more believeable than verbal messages because people view nonverbal behaviors as spontaneous expressions of internal thoughts and feelings that reveal our "inner selves." When interpreting messages, people often pay more attention to the visual channel, which includes facial expressions and body movement, than to the verbal channel. pg 5 What is the distinction between “behavior” & “communicative messages?” a.) Behavior: b.) Communicative messages: Understand each of the cells in the “message exchange outcome” chart. pg 7 Behavior not received Behavior received inaccurately Behavior received accurately 1.) Behavior sent with intent Attempted communication Miscommunication Successful communication 2.) Behavior sent without intent Unattended behavior Misinterpretation Accidental communication
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2 1.) First row- includes behaviors that sent with intent: the sender directed her or his behavior at a receiver. pg 7 a.) Attempted communication- occurs when a person intends to send a message, but no one receives it. b.) Miscommunication - occurs when a person intends to send a particular message, but the receiver interprets the message incorrectly. c.) Successful communication - occurs when a person intentionally sends a message. 2.) Second row - includes behaviors that are sent unintentionaly: these behaviors were displayed spontaneously without any intention that another person should attach meaning to them. pg 7 a.) Unattended behavior - occurs when a behavior goes unnoticed by the receiver. b.) Misinterpretation - occurs when the person attaches the wrong meaning to an unintended behavior. c.) Accidental communication - occurs when a person attaches the right meaning to another person's unintentional behavior. Be sure you know the vocabulary of NVC (e.g., oculesics, kinesics, etc.) 1.) Kinesics - includes messages sent by your body, through gestures, posture, body movement, body lean, and so forth.
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