Self Check Chapter 16

Self Check Chapter 16 - Self-Check Flash Cards Chapter 16...

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Self-Check “Flash Cards” Chapter 16 Managing Change and Culture
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Self Check Flash Cards Each slide will present a term, concept, or question. Formulate a mental response (answer). In 7 seconds a correct response will appear. Check your answer. Click the “right” arrow to proceed to the next slide.
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McGraw-Hill/Irwin 1. Name the three major categories of change that apply to organizations The three major categories or types of change are (a) technological changes , (b) environmental changes , and (c) internal changes .
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McGraw-Hill/Irwin 2. Describe Lewin’s model for change. Kurt Lewin suggested that change forces introduce something different about the organization over time. Resistance forces support the status quo. The sum total of these forces determines the extent to which a change will be successfully implemented. Lewin’s Three-Step Model for Change involves three concepts: (a) unfreezing, which breaks down the forces supporting or maintaining the old behavior, (b) presenting new alternatives, which offers a clear and attractive option, and (c) refreezing, which reinforces the new behavior or change.
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McGraw-Hill/Irwin 3. Name six common barriers (reasons for resistance) to change. Employees resist change for many reasons. Six of
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Self Check Chapter 16 - Self-Check Flash Cards Chapter 16...

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