Quiz 6 - Quiz 6(WK6 1(1)(Pages 285286(2) (Points:3(1)

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Quiz 6 (WK6) 1.  (1) Describe the difference between leadership and management, ( Pages  285-286 ). (2) Describe the management and leadership for the organization  that is the subject of your research paper. (Points: 3) (1)   The difference between management and leadership is that management is a process of  planning, organizing, staffing, motivating and controlling. Leadership is an ability to influence  people.    The manager’s job is to plan, organize and coordinate, while the leader’s job is to  inspire and motivate. A manager administers, while a leader innovates. A manager maintains,  while a leader develops. A manager relies on control, while a leader inspires trust. (2) The leaders and managers at Lockheed Martin work together to achieve the goals of the  company. CEO Robert Stevens is greatly admired within the company is credited for much of  the company’s recent successes.   2.  _____ occurs when work is no longer meaningful to a person, ( P. 460 ). (Points: 1        conflicting expectations         plateau          burnout          absenteeism         illness  3.  What is the final step in Lewin's Three-Step Model, ( P. 339 )? (Points: 1)   The third step is refreezing, which requires that the change behavior be reinforced by the formal  and informal reward systems and by the work group. It is this step that the manager can play a  pivotal role by positively reinforcing employee efforts to change. 4.
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This note was uploaded on 06/15/2010 for the course MG 352DLB taught by Professor Joibascomb during the Spring '10 term at Park.

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Quiz 6 - Quiz 6(WK6 1(1)(Pages 285286(2) (Points:3(1)

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