, (858) 699-8827
Before and after class, or by appointment
Course web page
Class meeting time:
No class on Tuesday April 8
During the week of April 14 we will meet on
April 17, not Tuesday
Business performance, from the operational to strategic, is increasingly driven by
uncertainty in supply, demand, competition, and technology.
The core management
processes of nearly all companies, however, continue to be based on deterministic plans
and software infrastructure which ignore uncertainty.
To address this need this course presents operational management processes that enable
uncertainty to be systematically incorporated in a company’s planning and management
processes, and in the design and execution of its supply chain relationships.
cover methods for supply chain planning and execution, performance measurement,
incentives, and accountability, and enabling software and data management.
methods will be illustrated with best practice case examples from companies including
Agilent, Apple, Boeing, Dell, Fedex, Ford, Fresh Express, GM, HP, Intel, Mattel, Netflix,
Sony, TSMC, Toyota, and Zara.