Week12r - WEEK TWELVE Organizational Change and Stress...

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WEEK TWELVE Organizational Change and Stress Management Nature of Organizational Change Managing the Change Process Nature, Sources and Consequences of Stress Managing Stress Video : Change and Innovation at TerraCycle
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Nature of Organizational Change (1) Goals of Planned Change: Improving the ability of the organization to adapt to changes in its environment. Changing the behavior of individuals and groups in the organization. Change Making things different. Planned Change Activities that are  intentional and goal  oriented. Change Agents Persons who act as  catalysts and assume the  responsibility for managing  change activities.
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Nature of Organizational Change (2) Force Examples Nature of the workforce More cultural diversity Rising education levels in Asia Many new entrants with inadequate skills in North America Technology Faster, cheaper, and more mobile computers Deciphering of the human genetic code Economic shocks Rise and fall of dot-com stocks Asian economic crisis 2000–02 stock market collapse Forces for Change (1)
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Nature of Organizational Change (3) Force Examples Competition Global competitors Mergers and consolidations Growth of e-commerce Social trends New generation of employees takes technology for granted World politics Iraq–U.S. war Opening of markets in China War on terrorism following 9/11/01 Forces for Change (2)
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Nature of Organizational Change (4) Change Options (1) Structure Examples : Combining departmental responsibilities, removing vertical layers, widening span of control, etc. Technology Examples : Introducing new equipment, tools, or operating methods, etc.
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Nature of Organizational Change (5) Change Options (2) The Physical Setting Examples : Eliminating walls and partitions, changing the quantity and types of lights, the level of heat or cold, etc. People Examples : Changing the attitudes and behaviors of organizational members through processes of communication, decision making and problem solving.
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Nature of Organizational Change (6) Forms of Resistance to Change Overt and immediate Voicing complaints, engaging in job actions
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This note was uploaded on 06/17/2010 for the course MGT 3906 taught by Professor Syedakhtar during the Spring '10 term at City University of Hong Kong.

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Week12r - WEEK TWELVE Organizational Change and Stress...

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