This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: 6. The next challenge will be: You answered: B. Regaining reputation Marketing Pro answered: A. Growing presence ESSAY QUESTIONS: Did the outcome meet your expectations? Yes I think the apologize was the best way to go. Pinpoint where in the process things went off track or excelled? Things excelled after they apologized and regained the trust of there customers Sheet1 Page 2 What are the new marketing goals? To increase there customer base. What strategy would you implement now? I would implement the strategy of getting read of Emily and keeping a trust worthy company....
View Full Document
- Spring '09
- Marketing, Emily, A. Regain reputation, C. Apologize