ch outlines

Organizational Behavior

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Types of Teams TYPES AND EX. WORK CYCLES TYPICAL OUTPUTS Advice Committees Review panels, boards Quality circles Employee involvement groups Advisory councils Work cycles can be brief  or long; one cycle can be  team life span Decisions Selections Suggestions Proposals Recommendations Production Assembly teams Manufacturing crews Mining teams Flight attendance crews Data processing groups Maintenance crews Work cycles typical y  repeated or continuous  process; cycles often  briefer than team life span Food, chemicals Components Assemblies Retail sales Customer service Equipt. Repairs Project Research groups Planning teams Architect teams Engineering teams Development teams Task forces Work cycles typical y differ  for each new project; once  cycle can be team life  span Plans, designs Investigations Presentations Prototypes Reports, findings Action Sports teams Entertainment groups Expeditions Negotiating teams Surgery teams Cockpit crews Military platoons and squads Police and fire teams Brief performance events,  often repeated under new  conditions, requiring  extended training or  preparation Combat missions Expeditions Contracts, lawsuits Concerts Surgical operations Competitive events Disaster assistance Characteristics of Effective Teamwork:  1. Performance, 2. Viability;  cooperation, trust, cohesiveness 1. Clear purpose - the vision, mission, goal, or task of the team has been defined and is now accepted by everyone. There is an action plan. 2. Informality - The climate tends to be informal, comfortable, and relaxed. There are no obvious tensions or signs of boredom. 3. Participation - there is much discussion, and everyone is encouraged to participate. 4. Listening - the members use effective listening techniques such as questioning, paraphrasing, and summarizing to get out ideas 5. Civilized disagreement - there is disagreement, but the team is comfortable with this and shows no signs of avoiding, smoothing over, or suppressing conflict. 6. Consensus decisions - for important decisions, the goal is substantial but not necessarily unanimous agreement through open discussion of everyone’s ideas, avoidance of formal voting, or easy compromises 7. Open communication - team members feel free to express their feelings on the tasks as wel  as on the group’s operation. There are few hidden agendas. Communication takes place outside of meetings. 8. Clear roles and work assignments - there are clear expectations about the roles played by each team member. When action is taken, clear assignments are made, accepted, and carried out. Work is fairly distributed among team members. 9.
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This document was uploaded on 06/22/2010.

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ch outlines - TypesofTeams TYPESANDEX. WORKCYCLES...

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