Unformatted text preview: The final dimension that can improve your communication competence is active listening, which is actively decoding and interpreting verbal messages. What kind of listener are you? An appreciative listener listens in a relaxed manner. An empathetic listener interprets messages by focusing on emotions and body language of the speaker. A comprehensive listener makes sense of a message by organizing specific thoughts and then integrating this information by focusing on relationships among ideas. A discerning listener attempts to understand the main message and determine important points. An evaluative listener listens analytically and formulates arguments and challenges what is being said. Each style has its place depending on the situation involved....
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- empathetic listener interprets, discerning listener attempts