mgmt - Chapter 16 - Managerial Control Chapter 16...

Info iconThis preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Chapter 16 - Managerial Control Chapter 16 Managerial Control True / False Questions 1. (p. 574) Control is a managerial necessity. TRUE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 2. (p. 574) Employees simply wasting time costs U.S. employers billions of dollars each year. TRUE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 3. (p. 575) Market control is the use of rules, regulations and formal authority to guide performance. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 1 4. (p. 575) Clan control is based on the norms, values, shared goals and trust among group members. TRUE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 1 16-1 Chapter 16 - Managerial Control 16-2 Chapter 16 - Managerial Control 5. (p. 576) Standards are established in order to set performance expectations. TRUE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 2 6. (p. 576) Performance standards can be set with respect to quantity, quality, time and effort. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Comprehension Difficulty: Medium Learning Objective: 2 7. (p. 578) According to the principle of exception, any deviation from the goal requires corrective action. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Comprehension Difficulty: Medium Learning Objective: 2 8. (p. 578) Personal observation involves going to the area of activities and watching what is occurring. TRUE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 2 16-3 Chapter 16 - Managerial Control 9. (p. 579) The last step in the control process is to compare performance with the standard. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 2 10. (p. 580) When supervisors monitor employee behavior, they are exercising feedback control. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Medium Learning Objective: 2 11. (p. 583) By definition, management audits are internal not external. FALSE AACSB: Other management-specific knowledge/abilities Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 2 12. (p. 583) External audits are often used for feedback control but can also be useful for preliminary control....
View Full Document

Page1 / 41

mgmt - Chapter 16 - Managerial Control Chapter 16...

This preview shows document pages 1 - 5. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online