Business Law 19-20

Business Law 19-20 - consumer? Warranty must disclose...

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Business Law Chapters 19 and 20 Gillian Schroeder Ch.19 1. In what 3 ways may express warranties be created? -An advertisement stating that a product that is warranted must tell you how to get a copy of the warranty before you buy the product. -Advertisers who use expressions such as “satisfaction guaranteed”, “ money back guarantee”, and “free trial offer” must refund to the full purchase price of their product that the purchasers request. -Advertisers who warrant product for a lifetime must fully explain the terms of their promise such as “ good for as long as you own your car” 2. Under the Magnuson-Moss warranty act what must be done with a written warrant when given to a
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Unformatted text preview: consumer? Warranty must disclose whether it is a full or limited warranty. 3. What is the difference between full or limited warranty?-Full is when a defective product will be repaired without a charge within a reasonable time after complaint has been made.-Limited is written warranty that does not meet all requirements to a full warranty. Consumer is not given the full absolute free charge repair or replacement. Ch. 20 1. To what transactions do consumer protection laws apply?-It is between someone conducting transactions between business and consumer 2. What acts are declared unlawful by the federal trade commission act?-used car rule, cooling- off rule, negative option rule...
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This note was uploaded on 07/04/2010 for the course MGMT 101 taught by Professor Haitt during the Spring '10 term at Buena Vista.

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