CH1 - 1. Which of the following is NOT one of the five...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
1. Which of the following is NOT one of the five steps in the lean thinking model discussed in the text? A) Create a pull system that responds to customer orders. B) Automate the business process. C) Identify the business process that delivers value. D) Organize work arrangements around the flow of the business process 2. Which of the following persons would occupy a line position in a department store? I. Sales manager II. Manager, furniture department III. Manager, advertising department IV. Manager, personnel department A) Only I B) Only I and II C) Only I, II, III D) I, II, III, IV 3. Dorra Corporation manufactures lawnmowers in five work stations. Dorra's weekly demand is 5,000 mowers but Dorra can only produce 4,200. According to the theory of constraints, to increase production output Dorra would benefit the most by concentrating improvement efforts on the: A) first work station. B) last work station. C) largest work station. D) fastest work station. E) slowest work station. 4. Which of the following is true of just-in-time (JIT) production systems? A) Raw materials are received just in time to go into production. B) Marketing is scheduled just in time to generate customer orders. C) The flow of goods is controlled by a push approach. D) JIT approaches can be contrasted with conventional approaches which advocate a pull approach. 5. Inventories consisting of units of product that are only partially complete are called _______________. A) finished goods B) raw materials C) work in process D) none of these
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6. The process improvement method that relies on customer feedback and fact-based data gathering and analysis techniques to drive process improvement is known as: A) just-in-time production. B) lean thinking model. C) Six Sigma. D) Theory of Constraints 7. Since the early 1980's, companies have gone through several waves of improvement programs. All of the following represent improvement programs except: A) Just-in-time (JIT). B) Total Quality Management (TQM). C) Process Reengineering. D) Control Theory (CT). 8. Decentralization refers to: A) reporting for the company as a whole. B) focusing reporting on parts of the company. C) the delegation of decision-making authority throughout an organization. D) differences in organizations. 9. Which of the following statements about corporate social responsibility (CSR) is not correct? A) CSR is a concept whereby organizations consider the needs of all stakeholders when making decisions. B) CSR extends beyond legal compliance. C) CSR includes voluntary actions that satisfy the expectations of customers, employees, suppliers, communities, and environmental and human rights advocates. D) All of the above statements are correct. 10.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 30

CH1 - 1. Which of the following is NOT one of the five...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online