week08 - Introduction to Management Information Systems...

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Unformatted text preview: Introduction to Management Information Systems Lecture 7: Information Systems for Competitive Advantage Nilesh Saraf Faculty of Business Administration Simon Fraser University 1 / 54 Agenda I Questions on midterm, assignments? I Whats new I Chapter 7 2 / 54 Whats new I A vision of students today (link) I Garter hype cycles (link) I Does ISs shrink or expand size of companies in the economy? 5 / 54 Introduction 6 / 54 Setting the Stage I DSIs competitive strategy is quality differentiation within the Boeing 737 high-end refurbishing market I Key goal for DSIs competitive advantage is labour productivity and IS contributes to that key goal I You are summer intern at DSI I One intern will be offered a full-time job I Your work is very good and you are a very hard worker I One of the other interns is a relative of one of the owners I How do you gain a competitive advantage? 7 / 54 Learning Objectives 1. How do organizations gain competitive advantage using information systems? 2. What are the fundamental types of information systems? 3. What are functional systems? 4. What are the problems with functional systems? 5. What is the importance of industry standard business processes? 6. What are cross-functional systems? 7. What are interorganizational systems? 8. How can we categorize IS innovations depending on their impact on an organization? 8 / 54 How do organizations gain competitive advantage using information systems? I Businesses determine competitive strategies I Create processes to achieve strategies I Information systems developed to support business processes I Help organizations achieve competitive advantage I Need to avoid creating systems that are unrelated to organizations strategy 9 / 54 What are the fundamental types of information systems? 10 / 54 Calculation Systems I Antiquated systems I Relieved workers of repetitive calculations I Labor-saving devices I Produced little information I Examples: systems that computed payroll and wrote paychecks; inventory tracking 11 / 54 Functional Systems I Facilitated the work of single department or function I Functions added to calculation system programs to provide more value I e.g. payroll expanded to become human resources I Islands of automation I Work independently from each other I Effective as independent functions I Inefficient working in cooperation with other processes across entire business I Examples: human resources; financial reporting 12 / 54 Integrated, Cross-Functional Systems I Cross-departmental systems operate across departmental boundaries I Increased functionality I Process-based systems support complete business processes I Integrated processing systems are more efficient but need clear line of authority. Why?...
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This note was uploaded on 07/14/2010 for the course BUS 237 taught by Professor Kamalmasri during the Summer '08 term at Simon Fraser.

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week08 - Introduction to Management Information Systems...

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