HRM Quiz 1 Notes.docx - HRM Quiz 1 Notes Ch1 Research in...

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HRMQuiz 1 NotesCh1 Research in Organizational BehaviourOrganization: -people who work together to coordinate their actions to achieve goalsOrganizational Behaviour (OB):-study of many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their Environment-understanding OB can enhance positive, while reducing negative, effects of working organizations -managers can improve/enhance behaviours so together an organization reaches goals-People understand, analyze, and describe behavior in an organization-Knowledge in OB is important to all employees because it helps appreciate the work situation and how they should behave to achieve their goals Levels of OBIndividual Level Group LevelOrganizational Level Influences to behaviour of a group and individuals within group;Group: two or more people who interact to achieve goalsTeam: members work together intensively to achieve goalsVirtual Team: members work together through electronic means
3.Leading: encouraging and coordinating members to achieve goals
control the behavior of other people within group Technical Skills: job-specific knowledge and techniques Challenges to OB 1.The Changing Social Cultural Environmenta.National Culture: set of values and beliefs accepted in society b.Ethics: values, beliefs, and moral rules that managers and employees use to analyze appropriate way to behavec.Ethical Dilemma: when doing the right thing goes against another ethical beliefd.Well-being: condition of being happy healthy and prosperouse.Social Responsibility: organization’s obligations to the people orgroups directly affected by organizationf.

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