changeagent

changeagent - Leader as Change Agent Discussion 2008 Leader...

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Leader as Change Agent Discussion 2008
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Leader as Change Agent Question of the Day?
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Forces for Change Nature of the Workforce Greater diversity Technology Faster, cheaper, more mobile Economic Shocks Mortgage meltdown Competition Global marketplace Social Trends Baby boom retirements World Politics Iraq War and the opening of China
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Resistance to Change
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Education and Communication Show those affected the logic behind the change Participation Participation in the decision process lessens resistance Building Support and Commitment Counseling, therapy, or new-skills training Implementing Change Fairly Be consistent and procedurally fair Manipulation and Cooptation “Spinning” the message to gain cooperation Selecting people who accept change Hire people who enjoy change in the first place Coercion Direct threats and force Overcoming Resistance
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Lewin’s Change Model Unfreezing Change efforts to overcome the pressures of both
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This note was uploaded on 07/24/2010 for the course BUAD 304 taught by Professor Cummings during the Spring '07 term at USC.

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changeagent - Leader as Change Agent Discussion 2008 Leader...

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