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Unformatted text preview: taken advantage of, but the company has to always be aware of the ability for it to be harmful as well. I truly believe that the managers of a company almost certainly must monitor the usage of email and instant messaging by their employees. The monitoring of these two tools should be on a trust level. Once an employee has shown that he/she can be trusted to use the tools appropriately then he or she should not be monitored as much, but everyone should to ensure the work is being done correctly....
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- Winter '09