Ch 14 - Writing Letters, Emails

Ch 14 - Writing Letters, Emails - The process of writing...

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Chapter 14. Writing Letters, Memos, and E-mails © 2010 by Bedford/St. Martin's 1 The process of writing business correspondence includes eight steps: Analyze your audience. Analyze your purpose. Gather information about your subject. Choose a type of document. Draft the document. Format the document. Revise, edit, and proofread the document. Send the document.
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Chapter 14. Writing Letters, Memos, and E-mails © 2010 by Bedford/St. Martin's 2 Select the appropriate application Letters , the most formal of the three types, are most appropriate for communicating with people outside your organization. Memos are moderately formal and therefore appropriate for people in your organization. E-mail is best for quick, relatively informal communication with one or many recipients.
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© 2010 by Bedford/St. Martin's 3 Use these five principles in presenting yourself effectively: Use the appropriate level of formality. Communicate correctly.
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This note was uploaded on 07/30/2010 for the course COM 2610 taught by Professor O'donnell during the Summer '10 term at Metropolitan State College of Denver.

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Ch 14 - Writing Letters, Emails - The process of writing...

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