CEMEX Delivery Process.pdf - Innovation Through Service\"It\u2019s not a matter of who has better technology it\u2019s a question of who does things faster

CEMEX Delivery Process.pdf - Innovation Through...

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Improvements: - Slash delivery window from 3 hours to 20 minutes - Improved Customer satisfaction and flexibility - Customer Loyalty - Net Sales increased to $1.6 Billion (19% increase) - Ability to charge higher premiums - Uses 35% less delivery trucks - Cost savings of $100 million on fuel, maintenance and payroll "It’s not a matter of who has better technology, it’s a question of who does things faster." Jose Luis Luna, Cemex CIO Implementations: 1. Developed CEMEXNET; satellite communications system that connected all cement plants 2. Installed logistics system called Dynamic Synchronization of Operations: uses GPS to link delivery trucks to central control center. This made sure deliveries were
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