CDM Case Study analysis.docx - CDM Case Study Analysis 1 Describe the strategic information problems CDM faces given their business model \u25cf Identify

CDM Case Study analysis.docx - CDM Case Study Analysis 1...

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CDM Case Study Analysis 1) Describe the strategic information problems CDM faces given their business model. Identify best practices. Quantify performance of different methodologies. Compare performance of different methodologies. Apply the full breadth of its knowledge to all its projects. Ensure access from anywhere in the company. Ensure organization of entries. Ensure ease of discovery. Keep complete records of all relevant technical documents. Optimize and validate its repositories of knowledge. Ensure all stored documents contain only correct information. Update libraries to reflect the state of current knowledge. Avoid redundancy. Avoid confusing or contradictory information. Train new employees. Facilitate communication amongst peers. Provide direct access to resident experts in given subjects. Be aware of each employee’s skill set. Assign employees to projects they are best suited for. Optimize deliverables using its knowledge. Reduce cost/waste. Reduce time required to complete. Validate quality of deliverables. Evaluate project risk. Improve public presence. Increase exposure through social media. Avoid damaging corporate reputation. Ensure employees do not publish inappropriate information. Ensure employees do not present opinions as corporate position. 2. Describe CDM’s knowledge management approach (for both tacit and explicit knowledge) prior to the implementation of “Technical Disciplines”. Tacit Knowledge Explicit Knowledge
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Implementation of orientation program which ensured training for newly hired employees Mentors being assigned to newly hired employees for guidance “Dispatcher” provided information sharing capabilities between employees
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