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L9 - FIT1003 IT in Organisations Week 9 Working in Teams T...

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1 www.infotech.monash.edu.au FIT1003 IT in Organisations Week 9 Working in Teams Teamwork www.infotech.monash.edu.au 2 Objectives for this session Understand the role, purpose, benefits and limitations of teams to organisations; Understand the developmental stages of teams; Describe the characteristics of effective teams and failed teams; Understand the importance and benefits of meetings; Develop a plan for conducting a successful meeting. www.infotech.monash.edu.au 3 Where we are in the unit … Organisations IT, IS Information Organisations using IT and IS Communication in organisations Risks and liabilities of IT and IS The IT Profession Week 9: Working in Teams
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2 www.infotech.monash.edu.au 4 What is teamwork? A number of people consciously working together to achieve a common objective www.infotech.monash.edu.au Topic 9.1 Why consider teamwork? T ogether E veryone A chieves M ore www.infotech.monash.edu.au 6 Because …. “We must all hang together, or assuredly, we shall all hang separately” Benjamin Franklin “None of us is as smart as all of us. Ken Blanchard
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3 www.infotech.monash.edu.au 7 Required skill to succeed in the workplace Capacity for co-operation and teamwork: 2nd in the top ten most desired skills of IT graduates in terms of importance (Source: Monash University Employer Survey 2007, Faculty of Information Technology, Centre for Higher Education Quality, 2007) www.infotech.monash.edu.au 8 Is it better? Synergy occurs - group’s performance is greater than sum of its equal parts. We believe that 2 + 2 = 5 two heads are better than one Increased creativity, problem solving and innovation Higher quality decisions Improved processes Increased quality and productivity Improved communication Reduced turnover and absenteeism and increased employee morale www.infotech.monash.edu.au 9 However … there are some limitations • Groupthink Social loafing - occurs when some members get a ‘free ride’ while others do the work Quality concerns – Timeliness – Diversity
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4 www.infotech.monash.edu.au 10 The challenge of teams Teams are not new - long common in scientific and technical projects • What is new: the argument that teams are relevant throughout the workforce Can team approaches succeed where other approaches has failed? www.infotech.monash.edu.au 11 What the advocates of teams say • A different management style • A variety of team models • Better performance • Tapping employee knowledge, commitment and communication www.infotech.monash.edu.au 12 A different management style Team approaches often draw on a particular management tradition - ‘Human Relations’ Taylorism: employees are selfish, sullen, lazy, stupid Human Relations: employees are collaborative, responsive, well-meaning, creative
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5 www.infotech.monash.edu.au 13 A variety of team models Work teams can vary considerably in structure, purpose, and duration: – Self-managed <-> structured leadership – Function-oriented <-> project-oriented
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