L5 - F IT 1 0 0 3 IT in O r g a n is a tio n s W eek 5...

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1 www.infotech.monash.edu.au FIT1003 IT in Organisations Week 5 Supporting Business with IT Functions www.infotech.monash.edu.au 2 Objectives for this session • Understand the typical functions used by business organisations to achieve their purposes; • Briefly describe the basic business processes and activities in each of supply chain management, customer relationship management, enterprise resource planning and e-Business; • Explain how each strategy potentially allows businesses to achieve a strategic advantage. www.infotech.monash.edu.au 3 Objectives for this session • Describe the role of information technology in the success of each of these business strategies; • Explain why awareness of business processes and activities is important for IT professionals, and why awareness of information technologies and systems is essential for effective business professionals.
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2 www.infotech.monash.edu.au 4 Where we are in the unit … Organisations IT, IS Information Organisations using IT and IS Risks and liabilities of IT and IS Week 5: Supporting Business Functions with IT Communication in organisations The IT Profession www.infotech.monash.edu.au Lecture 5 Supply Chain Management www.infotech.monash.edu.au 6 Supply Chain Management (SCM) • ‘Involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability’ [ BDT , 3rd edition, p.133]
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3 www.infotech.monash.edu.au 7 SCM Benefits (for organisations) www.infotech.monash.edu.au 8 SCM has long been important for organisations ‘Every legion had a baggage train of 500–550 mules, or about 1 mule for every 10 legionaries. To keep these baggage trains from becoming too large, Marius had each man carry as much of his own equipment as he could, including his own armor, weapons and 15 days' rations or about 50–60 pounds of load total. To make this easier, he issued each legionary a forked stick to carry his load on his shoulders. The soldiers were nicknamed Marius' Mules (muli mariani in Latin) due to the amount of gear they had to carry themselves.’ http://en.wikipedia.org/wiki/Marian_reforms www.infotech.monash.edu.au 9 Why is SCM even more important now? • The increased volume of global trade • Production processes are themselves often spread over distances • New management approaches to inventory control (e.g. Just-in-time) • Rise of road transport
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4 www.infotech.monash.edu.au 10 Basic SCM components [ BDT , 3rd edn, p.135] • Plan • Source • Make • Deliver • Return www.infotech.monash.edu.au 11
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L5 - F IT 1 0 0 3 IT in O r g a n is a tio n s W eek 5...

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